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Impersonation broken in Safari 14.1.1
Problem reported by Jason Wilhelm - 6/7/2021 at 8:51 AM
Resolved
Looks like the ability to impersonate another user just recently broke within Safari (14.1.1) on macOS Big Sur 11.4. Just updated this morning and now impersonation does not work correctly. All the steps seem to function but when a new tab opens up that is supposed to be the user you are impersonating it just actually opens up with the admin information again. Works fine in Chrome so I am pretty sure this is something that changed with Safari 14.1.1. 

SmarterMail Enterprise Build 7761 (Apr 1, 2021). I will update SM this week to see if that resolves it.

5 Replies

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1
Kyle Kerst Replied
Employee Post
Hello Jason. I believe this issue has already been noted with our development team and appears to be only affecting Safari at this time. If you'd like to be notified when the issue is resolved I ask that you submit a ticket with support. Alternatively, I ask that you keep an eye on our release notes for updates on this front. 
Kyle Kerst
Technical Support Specialist
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
1
Jason Wilhelm Replied
Thanks for the quick response Kyle. 
0
Kyle Kerst Replied
Employee Post
You're very welcome Jason. Have a good one!
Kyle Kerst
Technical Support Specialist
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
0
Eddie Arteaga Replied
Marked As Resolution
After updating Safari to 14.1.2 on a Mac, impersonation is now working. Also working under Safari 15.0
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Eddie
0
Zach Sylvester Replied
Employee Post
Hey Eddie, 

That's great to hear. 

Thanks for the update. 
Zach Sylvester
Technical Support Specialist
SmarterTools Inc.
(877) 357-6278
www.smartertools.com

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