Enable detailed IMAP log for a specific mailbox
Idea shared by Sébastien Riccio - 5/22/2021 at 12:38 AM
Hello ST,

I think I had already suggested something like this on this forum but I can't find the topic to give it a bump.

We are often in a situation where we need to troubleshoot IMAP for a particular mailbox, when weird things happens.
On normal operations we leave the IMAP log to "Normal" because it would generate way too much log to leave it on detailed.

However sometimes we need to switch it to Detailed to identify a problem with a user mail client. Unfortunately as it is logging ALL users IMAP activity, we can't leave it on detailed for too much time.

1) It eats disk space at lightspeed
2) It stores noise we don't care about at for our troubleshooting (all other users activities) and it is a pain to isolate only that particular user IMAP activity.
3) It probably adds unecessary load to the server due to this

It would really be of great help if we had an option in the user mailbox to enable detailed log for a protocol and for the selected mailbox.

This way we can leave the detailed logging on for multiple days for a customer without setting the server on fire.

I suggest to add at least this option for IMAP which generates a lot of log when set to detailed, but of course having other protocols is welcomed.

Any thoughts about this idea ?

Kind regards.
Sébastien Riccio
System & Network Admin

Reply to Thread