Rebuild folder not working Build 7699
Problem reported by CTL - 2/18/2021 at 12:00 AM
Hello Support Team

Build 7699 not supporting rebuild folder.  Seems to be more bug on latest build already search not working ,  Please have a look and let me know any intermediate patch 

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Kyle Kerst Replied
Employee Post
Hello Binesh. This issue has not been reported elsewhere, and so this is likely an issue specific to the account you're working with. Can you submit a ticket on this so we can take a closer look please?
Kyle Kerst
Technical Support Specialist
SmarterTools Inc.
(877) 357-6278
CTL Replied
Thanks, Kyle Kerst.  I found the issue .grp files not converted properly.  Once backup restores the original file structure then I am able to rebuild the folder again.

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