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Rebuild folder not working Build 7699
Problem reported by CTL - 2/18/2021 at 12:00 AM
Submitted
C
Hello Support Team

Build 7699 not supporting rebuild folder.  Seems to be more bug on latest build already search not working ,  Please have a look and let me know any intermediate patch 
Kyle Kerst Replied
2/18/2021 at 4:47 PM
Employee Post
Hello Binesh. This issue has not been reported elsewhere, and so this is likely an issue specific to the account you're working with. Can you submit a ticket on this so we can take a closer look please?
Kyle Kerst Lead Internal Network/System Administrator SmarterTools Inc. smartertools.com
C
CTL Replied
2/19/2021 at 3:50 AM
Thanks, Kyle Kerst.  I found the issue .grp files not converted properly.  Once backup restores the original file structure then I am able to rebuild the folder again.
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