Message archive access permissions
Question asked by Matthew Titley - 1/19/2021 at 9:09 AM
Hi all, I'm on 7611. Customer called asking about message archiving. At the moment they have three managers with access to the message archive for their domain. Owner would like to have managers have access to create/edit/manage email accounts but disallow their access to the email archive. I don't see any way to do this. If there isn't this granularity there should be. Does anyone know of a way to pull this off in the software as it is now?



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Tony Scholz Replied
Employee Post Marked As Answer

Thank you for creating the support ticket in conjunction with this community post. I have replied to your case and wanted to post here as well I am escalating this as a feature request to have more micro control over who on a domain can access the domain level archives. 

Currently there are only two options

System level access to all archives
Domain level access to domain specific archives. 

Thank you
Tony Scholz
Technical Support Specialist
SmarterTools Inc.
(877) 357-6278
Matthew Titley Replied
Thanks, Tony!

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