Hi Richard,
Thank you so much for your reply and honestly, I really appreciate it. Everyone suggest me to upgrade the SM but I want to make sure that autodiscover is working fine this version and future version also. I need to tell my boss that autodiscover is working fine and we need to upgrade the software for better connectivity etc.
- I am facing account coniguration (automatically) on mobile phones. Could you please help me to resolve this issue?
Desktop outlook is working fine on autodiscovery. Previoulsy I created only one SRV record _autodiscover._tcp 0 0 443
webmail.domain.com- As per your suggestion I created two SRV record for IMAP. Please review the below image.
- Certficate (webmail.domain.com) is installed and working properly.
- I assign TLS-SSL against certificate. Please review the below image.
-When i am trying to configure phone outlook (Android 10.0). It try to connect with exchange active sync instead of IMAP. I Enter the credential but obviously its not working. Please review the below images.
If I change the account type and select IMAP. Enter all the information manually to account configured without any issue. IMAP configure with TLS and SSL without any issue.
I am also sharing my Smartermail Protocols setting. Please review it and let me know do I have to make any changes.
What port i need to define in SMTP in