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Problem adding domain alias
Question asked by Scott Wilson - 11/18/2020 at 4:45 PM
Answered
I'm trying to add a domain alias but I keep getting an error that says:

The MX record for this domain does not match the IP addresses available on the host machine.

Could this be a problem with having a server behind a firewall with a private IP address? If so how do I get around this?

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Robert Emmett Replied
Employee Post Marked As Answer
If you need to skip the MX lookup, add the alias as a System Administrator instead. They have a checkbox available to "Verify MX record". Uncheck this to bypass that lookup.
Robert Emmett
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
0
Scott Wilson Replied
Ahh thank you, that did the trick.

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