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Search keyword like B-30-10 , or T1-3-22
Problem reported by YTech - 11/9/2020 at 11:04 PM
Submitted
Hi there,

how to Search keyword like B-30-10 , or T1-3-22

i tried to search B-30-10 but it returns mails contains B, and mails contains 30, and mails contains 10

double quotes also doesnt work, too bad. 

I have asked SmartTools team since July, they kept giving lame excuses and no solution!

3 Replies

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Ron Raley Replied
You had my attention until the last sentence where you bashed SmarterTools while failing to state any reasoning they provided you.

Ron
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Sébastien Riccio Replied
Hi,

Would you mind to share what was their lame excuse? 

Thanks.
Sébastien Riccio
System & Network Admin

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John Marx Replied
I agree search needs a complete overhaul but being an *ss doesn't get the answer. No developer is perfect, no company is perfect, and no person is perfect. Work together on solving the problem.

I know they are working on search and would rather it be fixed right than band-aided for one or two scenarios. I would rather they hit all scenarios.

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