Search keyword like B-30-10 , or T1-3-22
Problem reported by YTech - 11/9/2020 at 11:04 PM
Hi there,

how to Search keyword like B-30-10 , or T1-3-22

i tried to search B-30-10 but it returns mails contains B, and mails contains 30, and mails contains 10

double quotes also doesnt work, too bad. 

I have asked SmartTools team since July, they kept giving lame excuses and no solution!

3 Replies

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Ron Raley Replied
You had my attention until the last sentence where you bashed SmarterTools while failing to state any reasoning they provided you.

Sébastien Riccio Replied

Would you mind to share what was their lame excuse? 

Sébastien Riccio
System & Network Admin

John Marx Replied
I agree search needs a complete overhaul but being an *ss doesn't get the answer. No developer is perfect, no company is perfect, and no person is perfect. Work together on solving the problem.

I know they are working on search and would rather it be fixed right than band-aided for one or two scenarios. I would rather they hit all scenarios.

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