SPAM Quarantine and Virus Quarantine: add a way to see why an e-mail get quarantined

Idea shared by Gabriele Maoret - SERSIS - 9/29/2020 at 11:56 AM

Planned

As title says, please add more infos on why an e-mail get quarantined (like what filter, with what score, at what point in the spool queue, ecc...) and a practical way to see them.

At the moment the only way to have that info is to take a lot of time searching on various logs, and it's very difficult to allways find what we are searching!

Gabriele Maoret - Head of SysAdmins and CISO at SERSIS

Currently manages 6 SmarterMail installations (1 in the cloud for SERSIS which provides services to a few hundred third-party email domains + 5 on-premise for customers who prefer to have their mail server in-house)

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Employee Replied

9/29/2020 at 12:36 PM

Employee Post

Gabriele, thank you for this suggestion. We already have this listed as a change that we'll be making. We'll update this thread what the task has been started and completed.

Gabriele Maoret - SERSIS Replied

8/4/2021 at 12:23 PM

News on that?

Gabriele Maoret - Head of SysAdmins and CISO at SERSIS Currently manages 6 SmarterMail installations (1 in the cloud for SERSIS which provides services to a few hundred third-party email domains + 5 on-premise for customers who prefer to have their mail server in-house)

Gabriele Maoret - SERSIS Replied

1/16/2022 at 3:06 AM

Is there any news on that?

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