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Time different on outlook and email header
Problem reported by Uniquestz Support - 8/27/2020 at 6:04 AM
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Sébastien Riccio Replied
Hello, can you please describe a bit better the issue ?

How is the account configured in Outlook ? IMAP / MAPI / ActiveSync ?

Also we can't read what is on the picture of your screen. You should take a screenshot directly on the computer instead of takign a mobile phone screenshot of a picture of the screen...

Thanks
Sébastien Riccio
System & Network Admin

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Uniquestz Support Replied
It configure on outlook 2016,pop3,in webmail also show the same time different. 
It happen to some user and not all email affected. 
Sorry I try to load a clearer pic
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Employee Replied
Employee Post
I would recommend opening a support ticket. We will likely need a copy of the email showing the different times, the timezone the server, account (web interface), and client are on (all three may be the same but can be different).
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Sérgio Rocha Replied
Hi,

We are with the same problem in outlook. User inside same domain and time zone (Lisbon) eceive the email internal email with one hour less. But I one notice now that the less hour its only in the emails list, bellow the the reply button its right.

In the Webmail its with right hour, its a problem from internal smartermail messages with outlook client.

SmarterMail Enterprise
Build 7523 (ago 6, 2020)                  

Regards
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Sérgio Rocha Replied

Any news? Its this corrected in the last version?

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dean brown Replied
We have the same issue (email received between users in the same domain are 1 hour behind) We are in EST (-5)

From the headers in Outlook 2013: (EAS connection)
Received: ; Mon, 2 Nov 2020 13:29:36 -0400
To: "'dean brown'" <dbrown@netsell.com>
Subject: test
Date: Mon, 2 Nov 2020 13:31:24 -0500

But it's fine in the web interface. Also fine in iPhone email app and IMAP Thunderbird.
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Looks like it's an issue with EAS/Desktop Outlook and that's not supported anymore, so there will be no bug fixes.

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FrankyBoy Replied
Same problem here. Seems to be a combination of Smartermail / Outlook / Activesync. 
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Sérgio Rocha Replied
Hi,

I can confirm that with the last version Build 7611 (nov 2, 2020)  the problem is solved.

Regards,

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FrankyBoy Replied
Like Sérgio I can confirm that with the last version Build 7611 (nov 2, 2020) solved the case with one of our customer who reported this bug.

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