Accented characters in preview pane not displaying correctly - Build 7516

Problem reported by Charles Verrette - 8/5/2020 at 9:43 AM

Resolved

Hi,

There was a major problem with accented character in the previous build and most of it was fixed in Build 7516 but we still see some accented characters not displaying correctly in the preview pane.

For example :

These characters display correctly in the message pane though. Usually Windows 1252 works well for french accents like these. Subject should have been "Tentatives d'hammeçonnage".

I'd just like to make sure this will be fixed in the next build.

Thanks

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Employee Replied

8/5/2020 at 9:53 AM

Employee Post Marked As Resolution

This issue has already been reported and a verified fix has been implemented. It will be included in the next public release. PM me if you'd like a link to a custom build with just this fix.

Sébastien Riccio Replied

8/6/2020 at 4:00 AM

Hello Robert,

Do you have an ETA for the next public release ? I thought we could wait for it for fix this but we start to have a bunch of support tickets about it.
I'm not against installing the custom build that includes the fix :)

Kind regards,

Sébastien

Sébastien Riccio System & Network Admin https://swisscenter.com

Gabriele Maoret - SERSIS Replied

8/6/2020 at 4:39 AM

If they work as they normally do, I think that next release will be public tomorrow...

Gabriele Maoret - Head of SysAdmins at SERSIS Currently manages 6 SmarterMail installations (1 in the cloud for SERSIS which provides services to a few hundred third-party email domains + 5 on-premise for customers who prefer to have their mail server in-house)

Charles Verrette Replied

8/6/2020 at 6:39 AM

Thanks Robert

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