Outlook 2016 rules not working automatically on MAPI profile
Question asked by Tim Ernstes - 7/23/2020 at 11:16 AM
Unanswered
Has anyone else experienced rules not working in Outlook 2016 with a MAPI profile? The rules will work if ran manually, but they do not work on their own. I tested with an imap profile on the same machine and rules works as expected. We are on build 7482. Multiple MAPI users are experiencing this issue.

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Derek Curtis Replied
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Hi, Tim

First, I'd suggest you upgrade to this week's release once it's available and test things again. While there's no issue like this that I'm aware of that is or was being looked at, one fix can solve multiple issues, even if they appear unrelated. That said, if you still see this after you  upgrade, I'd recommend starting a ticket with our Support Team so that they can look into it a bit more fully. 
Derek Curtis
COO
SmarterTools Inc.
(877) 357-6278
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Seph Parshall Replied

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