Help searching Delivery and SMTP logs for more specific results?
Question asked by Andrew Stein - 6/8/2020 at 6:33 AM
Answered
I need to find all emails sent from a specific user (or domain) to a specific domain.  In other words, all emails sent from customer@localdomain.com to anyone @remotedomain.com.  I didn't see anything in the manual and if i put:
I get no results back.  However, if I just search customer@localdomain.com, and search through the logs, I see plenty of emails to remotedomain.com

Any way to do this?

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Tim Uzzanti Replied
Employee Post Marked As Answer
No, that is not available at this time.
Tim Uzzanti
CEO
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
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Andrew Stein Replied
Hmmm.   Our server is blacklisted by AOL/Yahoo due to "user complaints."  I need to find which domain is generating the emails that keep us on the blacklist. (We are clean everywhere else.)  Any ideas how I can search the logs for this?  (Maybe using a 3rd party app like notepad++ to open the log file?)
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Matt Petty Replied
Employee Post
Andrew Notepad++ 64bit specifically, is really good for opening large log files.
What you'll wanna do is try starting with the emailaddress and a time frame, maybe find in the logs the communication to AOL/Yahoo, collect some of these IP's. You can try searching some of those IP's to see if other users are hitting those servers. Then I'd try to get the content of these emails to see if they were spam, you can impersonate your user's and check their Sent Items, if you don't have message archiving. I don't have too much more experience on dealing with a blacklisted server but others I'm sure could chime in with more info.

Notepad++ also does have a useful, search all in file and search all files. Which is very helpful when you have multiple logs open.
Matt Petty
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com

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