MAPI - 100% CPU - Attempting to search beyond the cache / 'search on server'
Problem reported by Nathan - 6/6/2020 at 7:19 AM
Running Build 7459 with Outlook 365, configured with a 1 month cache. 

If I attempt to search beyond the 1 month cache / request retrieval of additional items it causes the smartermail process to hit 100% CPU and kill access for all users. To recover smartermail has to be restarted. 

This is a single mailbox enabled with MAPI, less than 1GB in size. There are only 2 MAPI enabled users on the server.

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Larry Duran Replied
Employee Post
Hey Nathan, thanks for reporting this issue.  We're also seeing some unusual behavior so we'll be taking a look at this area.
Larry Duran Software Developer SmarterTools Inc. (877) 357-6278 www.smartertools.com
Employee Replied
Employee Post
Hey Nathan, 

This issue has been addressed and the resolution will be available in the next release. 
Nathan Replied
Hi Andrea, Great news, looking forward to the next release :-)

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