SM: Big increase in memory usage after upgrading from 7454 to 7457
Problem reported by Gabriele Maoret - SERSIS - 6/2/2020 at 6:18 AM
Resolved
I just upgraded SmarterMail 7454 to version 7457 this morning (CET).
After a few hours I noticed that the SmarterMail Service is taking up much more RAM than usual: it usually uses less than 1.5 GB of RAM, while now it uses more than 4.5 GB.

I restarted the server now and I can see that the RAM consumption is slowly growing.

Let's see if it reach high usage again

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Robert Emmett Replied
Employee Post
Gabriele, I have sent you a PM to request a dot Trace of your system to determine CPU usage and what is causing increased RAM allocation.
Robert Emmett
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
0
Gabriele Maoret - SERSIS Replied
Marked As Resolution
It seems that was a one-time issue... The memory usage now it's stable.

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