SM: Big increase in memory usage after upgrading from 7454 to 7457

I just upgraded SmarterMail 7454 to version 7457 this morning (CET).

After a few hours I noticed that the SmarterMail Service is taking up much more RAM than usual: it usually uses less than 1.5 GB of RAM, while now it uses more than 4.5 GB.

I restarted the server now and I can see that the RAM consumption is slowly growing.

Let's see if it reach high usage again

Gabriele Maoret - Head of SysAdmins at SERSIS

Currently manages 6 SmarterMail installations (1 in the cloud for SERSIS which provides services to a few hundred third-party email domains + 5 on-premise for customers who prefer to have their mail server in-house)

Employee Replied

6/2/2020 at 7:59 AM

Employee Post

Gabriele, I have sent you a PM to request a dot Trace of your system to determine CPU usage and what is causing increased RAM allocation.

Gabriele Maoret - SERSIS Replied

6/2/2020 at 11:34 PM

Marked As Resolution

It seems that was a one-time issue... The memory usage now it's stable.

Gabriele Maoret - Head of SysAdmins at SERSIS Currently manages 6 SmarterMail installations (1 in the cloud for SERSIS which provides services to a few hundred third-party email domains + 5 on-premise for customers who prefer to have their mail server in-house)

2 Replies

Reply to Thread

Related Knowledge Base Articles

2 Replies

Reply to Thread

Tags

Related Knowledge Base Articles