Can I create something like an exchange company calendar in SmarteraMail
Question asked by Chris R Wolverton - 5/30/2020 at 11:17 AM
Answered
Can I create something like an exchange company calendar in SmarteraMail Enterprise version?

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Douglas Foster Replied
Have you looked at Domain Admin... Shared Resources... Calendar?
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Chris R Wolverton Replied
Works for web interface but not for phones, EAS, and desktops, MAPI, running Outlook. Maybe there's a way to map or sync but I haven't figured it out.
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Chris R Wolverton Replied
IMAP not MAPI
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Douglas Foster Replied
For Outlook / IMAP, / POP use CalDavSynchronizer. (third party but free)
For ActiveSync, it works after the Calendar is attached in Webmail - no other comfigutation needed
For Iphone / EAS, use a CalDav connection

We are using all of these successfully.
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Chris R Wolverton Replied
Thank you Douglas. I did have it setup as shared calendar and attached but maybe I need to reset the Outlook profile because it is not displaying on their phones. With this information I will get to troubleshoot again and see if I can resolve the issue, will let you know. Again thanks a bunch. 
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Chris R Wolverton Replied
Tried the CalDavSynchronizer and had some strange results but still not able to see the shared calendar on the desktop. The personal calendar is available with this setup but every time you sync appointments get duplicated using it with Outlook 2010. I will get a chance to try it with 2013 this after noon. Do I have to disable or somehow remove the personal calendar to see the shared one?
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Douglas Foster Replied
Marked As Answer
We also use Outlook 2010.   I created a two-way sync template for read-write users, and a server->outlook template for read-only users.    
  1. Obtain the URL
    1. In WebMail, attach a shared to your account
    2. Click on the calendar name to open the properties window.  The URL is shown at the bottom.   Copy it to a reference file.
  2. Open Outlook
    1. Change to the Calendar view, create a new Calendar and give it the same name as your shared resource.
    2. Change to the CalDav Synchronizer tab
    3. Click Synchronization Profiles
    4. From the pop-up windows, click [+ to add or [->] to Import.  I will assume Add
    5. Under Outlook folder, browse to select the Outlook calender.
    6. Synchronize immediately can stay off.
    7. DAV URL:  Paste in the the URL that you saved earlier
    8. Click [Show Advanced Settings]
    9. Click [Get IMAP/POP3 account settings]
    10. Select Use IMAP/POP3 account password
    11. Leave "Use WebDAV Collection sync" off
    12. Pick synchronization mode
      1. Outlook <- Server for one-way
      2. Outlook <--> Server for two-way
    13. I have these other settings.  Do not remember if they are default or tailored:
      1. Network Settings
        1. Use preemptive authentication is on.
        2. All  other settings off
      2. Event Mapping configuration
        1. Map Body is on
        2. Map Organizer and Attendees is on
        3. Set Schedule-Agent=Client is on
        4. All other settings off
      3. Custom Properties Mapping
        1. None configured
Hope this helps.
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Chris R Wolverton Replied
Thanks you Douglas, I am just getting back to this problems and will give it a try this morning. We are using Outlook 2013 but should work the same if it is working for you. Will let you know in a couple hours.
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Douglas Foster Replied
I can't say anything good about Outlook 2013.   If you have problems, I would recommend an upgrade to 2016 or a downgrade to 2010.
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Chris R Wolverton Replied
Douglas, I had a computer with Office 2010 in the office so tried your instructions I was able to get it working so now I need to see if I can get it working on Office 2013 and also get it to the iphones. At lease I know it works somehow and that is reassuring. I will keep you posted on the progress.
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Chris R Wolverton Replied
PS: The final three items in step 13 were default values.
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Chris R Wolverton Replied
Okay, Company calendar is working with Outlook 2013 and the CalDavSyncronizer. No strange sync problem as I appeared to have before. Problem seem to be an older version of CalDavSyncronizer. Also iphones are getting the Company calendar. Everything is working as advertised. Thanks again for all the help Douglas.
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Chris R Wolverton Replied
Douglas, I am trying to see if CalDavSyncronizer can be used with smartermail to also do contacts. Have you tried this and do you know how to determine the url to the shared folder?
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Douglas Foster Replied
We have just discovered that the SharePoint Lists protocol is being deprecated by SmarterMail because it has been deprecated by Microsoft.    We stumbled on this after discovering that most of our users who had configured AddToOutlook for Contact synchronization were having large numbers of conflicts, which we found in 
"(all folders icon)... SharePoint Lists... Sync Issues".   The interim workaround is to delete all conflicts or delete the sharepoint list and recreate it using AddToOutlook.

The Contact URL is only visible in the newer versions of SmarterMail.  In the versions that have the patch, it is obtained in the same way as the Calendar URL, from the properties window.

We have not upgraded yet, but now I have incentive to do so soon.   I am waiting for one more patch cycle to get the latest fixes for IMAP.   Consequently, I have not tried CalCavSync with My Contacts, but I fully expect that it will work.
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Chris R Wolverton Replied
Thanks again, I was also slow on updating but will do it now. I am so grateful for the help on this.
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Chris R Wolverton Replied
After three days the update seems to be no problems at all. Shared contacts for admin and it is working as advertised. Thanks again to Douglas.

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