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Option for Gmail Migration to SmarterMail
Question asked by John Marx - 3/27/2020 at 6:34 AM
Answered
What option do we pick for Gmail migration to SmarterMail? Is it other or am I missing Gmail as an option? I would think we would have an option for migrating with Gmail to choose.

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Kyle Kerst Replied
Employee Post
Hello John. Gmail migration is not available at this time due to recent changes to the Google API as outlined here: 


Please let us know if you have any outstanding questions on this. Take care, and have a great weekend!
Kyle Kerst
Technical Support Specialist
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
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John Marx Replied
I was hoping this wasn't the case as the client is tired of Google but will only migrate to us if he can have his history. :(
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Tim Uzzanti Replied
Employee Post Marked As Answer
John,

A solution for this until we find a workaround for Google integration would be to download all mail, contacts,calendars from Gmail using a client like Outlook.  Then, you could take that PST in Outlook and import it up to SmarterMail using the upcoming SmarterMail release hat has MAPI.

Tim
Tim Uzzanti
CEO
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
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Seph Parshall Replied
Gmail supports POP3 and IMAP. Why can't it be migrated that way?
Use the "Email Retrieval" option in SmarterMail account.
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John Marx Replied
For whatever reason it doesn't work. That was the first try. We ended up doing the Outlook method and then uploading. Slow and painful but that's what we ended up doing. 

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