Option for Gmail Migration to SmarterMail

Question asked by John Marx - 3/27/2020 at 6:34 AM

Answered

What option do we pick for Gmail migration to SmarterMail? Is it other or am I missing Gmail as an option? I would think we would have an option for migrating with Gmail to choose.

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Kyle Kerst Replied

3/27/2020 at 10:49 AM

Employee Post

Hello John. Gmail migration is not available at this time due to recent changes to the Google API as outlined here:

https://www.smartertools.com/blog/2019/12/18-googles-api-assessment-process

Please let us know if you have any outstanding questions on this. Take care, and have a great weekend!

Kyle Kerst IT Coordinator SmarterTools Inc. www.smartertools.com

John Marx Replied

3/27/2020 at 12:34 PM

I was hoping this wasn't the case as the client is tired of Google but will only migrate to us if he can have his history. :(

Tim Uzzanti Replied

3/27/2020 at 3:47 PM

Employee Post Marked As Answer

John,

A solution for this until we find a workaround for Google integration would be to download all mail, contacts,calendars from Gmail using a client like Outlook. Then, you could take that PST in Outlook and import it up to SmarterMail using the upcoming SmarterMail release hat has MAPI.

Tim

Tim Uzzanti CEO SmarterTools Inc. www.smartertools.com

Seph Parshall Replied

2/25/2021 at 4:47 PM

Gmail supports POP3 and IMAP. Why can't it be migrated that way?
Use the "Email Retrieval" option in SmarterMail account.

John Marx Replied

2/25/2021 at 5:54 PM

For whatever reason it doesn't work. That was the first try. We ended up doing the Outlook method and then uploading. Slow and painful but that's what we ended up doing.

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