Hi,
the headers you pasted shows that DKIM is failing for this e-mail
Trusted sender is not effective when the reason for failing is SPF or DKIM failure and as far as I know there is no way to disable this.
You should inform the sender that he's having a DKIM issue as it probably also cause him delivery issues to other recipients.
Sébastien Riccio
System & Network Admin
https://swisscenter.com