How do I limit the number of outbound emails per day
Question asked by Philip Levine - December 1, 2014 at 8:24 AM
Answered
I have my SmarterMail server setup at GoDaddy. GoDaddy has a relay limit of 3000 emails per day. I am normally well under that, however twice in the last 6 weeks I've had an account compromised and used for spam and used up that quota in about 2 minutes...
 
My question is....is there anyway to limit the number of outbound emails per day to prevent one account from taking down the whole server

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1
Emily Ward Replied
Employee Post
Hi Philip,
 
If you are using the enterprise edition you can set up throttling on either the domain or for users.  This will limit the number of emails that can be sent per hour.  When you set up throttling there will be an option to either have the messages delayed or rejected.  If you set the action to none then the throttling settings are disabled.
 
You can use the steps in this kb article, Set up Throttling for Domains, to set up throttling on a domain.  If you only have domain access you will want to check with the hosting company to see what throttling actions they may have set up.  You can also set up throttling for your users if you have access as the domain administrator.  Go to Settings > Domain Settings > Advanced Settings > Default User Settings and click on the Throttling tab.  Make the necessary changes there then click on User Propagation and click the Throttling tab there.  Check the boxes for the settings you want propagated to all users then click Propagate Now.
 
Let me know if you have any questions.
Emily Ward
Customer Relations and Partner Specialist
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
0
Philip Levine Replied
I only have the professional edition - is there a way to do it in that version?
0
Andrea Rogers Replied
Employee Post
Hi Philip,

Throttling is an Enterprise only feature. To use this functionality you would need to do a one time upgrade to the Enterprise edition. I'd reach out to our sales team for some more information on this if you're interested. You can do so by starting a ticket, live chat, or calling at 877-357-6278.

Thanks!

Andrea Rogers
Customer Operations Manager
SmarterTools Inc.
877-357-6278

www.smartertools.com

3
Robert Emmett Replied
Employee Post Marked As Answer
Another option that may work is to set up an abuse detection rule for internal spammer.  In SM 13 you have the option to notify an admin, block the sender, or quarantine the sender messages.  In SM 12, you only have the option to notify an admin.
Robert Emmett
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
0
Robert - This is exactly what I was looking for
I did 1 minute 100 count 60 minutes.
I assume that means that if someone tries to send multiple emails at once as long as the total reaches 100 it will be blocked.

Will this also block distribution lists?
0
Robert Emmett Replied
Employee Post
It should block distribution lists.
Robert Emmett
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
0
tech-support Replied
Hello.. I would like to know the number of maximum outgoing mails per hour in enterprise edition..
0
Andrea Rogers Replied
Employee Post
Hey tech-support. That limit is actually something you would configure as the System Admin. Simply edit the domain and click on the Throttling tab to enable a limit and set the throttling action.

Andrea Rogers
Customer Operations Manager
SmarterTools Inc.
877-357-6278

www.smartertools.com

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