Secretly for user emails to another user

Question asked by GW - 1/14/2020 at 9:46 PM

Answered

Hello Everyone,

I am using the latest Smartermail 15

I would like to know whether it is possible to secretly forward user's delivered emails to another user without them knowing or any alternative way.

This is a request from the company to monitor particular user's email delivery due to some dubious job done by them.

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echoDreamz Replied

1/14/2020 at 9:56 PM

Couldnt use use SmarterMail archive feature to do this? While it doesnt "forward" messages, it does save the users sent/received messages, even if the user deletes said messages, the archive will have them.

GW Replied

1/15/2020 at 1:56 AM

Hi Christopher,

Thanks for the suggestion but I've already configured for all domains but management want a real time check. Furthermore, loading back the archive is a hassle and time consuming thing.

I am still open for other ways.

Employee Replied

1/15/2020 at 7:29 AM

Employee Post Marked As Answer

Hi GW,

You may want to use an event to blind copy all sent and/or received emails to another email address. Take a look at the instructions to do this in our kb article Copy Mail Sent To or From a Mailbox

Jack. Replied

1/15/2020 at 9:25 AM

Yes, with Events

GW Replied

1/15/2020 at 7:08 PM

Hello Emily,

Thanks for the answer and that's what I want.

Thank you

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