Is is possible to pre-fill fields in ticket form based on URL parameters?

Question asked by Jesper Høy - 1/11/2020 at 4:05 AM

Answered

Would be nice when linking from another website which has relevant data.

Something like

https://example.com/Main/frmNewTicket.aspx?CustomerID=A123

Employee Replied

Employee Post Marked As Answer

Jesper,

This doesn't appear to be possible currently. However, I've submitted it as a feature request for you.

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