2
New beta, app password confusion with MAPI
Problem reported by echoDreamz - 12/28/2019 at 9:10 PM
Being Fixed

Setting up MAPI on Outlook 2019 works, but only with using the MAPI/EWS password, what exactly is MAPI (Outlook 2013+) for? I tried this password, but the server seems to reject it even though, by the description of the password, it should be the one I am supposed to use?

7 Replies

Reply to Thread
0
Sébastien Riccio Replied
My guess here is that MAPI/EWS (Outlook, AppleMail, emClient) is in fact the previously existing EWS, and should be named only "EWS".

Where MAPI (Outlook 2013+ for Windows) is the new mapi that also uses some EWS as I understood.
So maybe this one should be named MAPI/EWS or only MAPI.

But then as two different options uses EWS, isn't there a possible conflict to have two app passwords for the same protocol (EWS) ?


Sébastien Riccio
System & Network Admin

0
Alex Clarke Replied
Without digressing too much, why do we now have different passwords for each protocol?
0
Sébastien Riccio Replied
I think this is only when you enable 2FA auth for the account. There must be a reason for it, but I really have no idea.
Sébastien Riccio
System & Network Admin

1
echoDreamz Replied
App passwords happen when you enable 2FA. 
0
Alex Clarke Replied
Thanks for confirming!
0
Larry Duran Replied
Employee Post
The MAPI/EWS app password should be the correct setting to use.  Outlook/MAPI uses EWS to get some information MAPI doesn't supply natively.  I think the the MAPI (Outlook 2013+ for Windows) is one of the older app password settings.  Hey Chris can you send me that user's settings.json file?  My guess is we're not removing the old setting so it still shows up in webmail.  If I can view the file then we can clean this up in a future release.
Larry Duran
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
0
Larry Duran Replied
Employee Post
We were able to reproduce it without needing the settings.json file for the user.  In the next beta build you will no longer see the MAPI (Outlook 2013+ for Windows) app password anymore and should just use the the MAPI/EWS option.  Thanks for reporting this issue.
Larry Duran
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com

Reply to Thread