Lot of Error: The group file s:\SmarterMail\Domains\XXXXXXXX.it\Users\acquisti\Mail\Inbox\2019_12_23.grp is corrupt; StackTrace: in MailService.Mailboxes.StoredMailMessage.get_MessageBoundary() in POP3 LOG after udate to the latest beta
Problem reported by Gabriele Maoret - SERSIS - 12/27/2019 at 1:36 AM
Submitted
We have a lot of:
"Error: The group file s:\SmarterMail\Domains\XXXXXXXX.it\Users\acquisti\Mail\Inbox\2019_12_23.grp is corrupt; StackTrace:    in MailService.Mailboxes.StoredMailMessage.get_MessageBoundary()"

on many GRP files (not only that reported)iIn POP3 log after upgrade to the latest beta and many customers comply of pop3 errors.

In webmail it seems all OK.

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echoDreamz Replied
Yeah... same issue here. 
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Robert Emmett Replied
Employee Post
What POP clients are your customers using? Do they have their POP accounts configured to keep the messages in the Inbox on the server or to delete the messages from the server? Do you happen to have any replicate steps or actions that your customers are performing that causes the message to appear?
Robert Emmett
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
1
echoDreamz Replied
We have clients reporting this from thunderbird and various versions of outlook. Don’t have any replication steps other than this started immediately after the production beta installation. 
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Gabriele Maoret - SERSIS Replied
Various client: Firefox and various versions of Outlook.
No step for replication, seem random, but on manu users
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Robert Simpson Replied
I reported this a few weeks ago as a ticket.  Random GRP corruption issues still occurring.  I have no POP3 users on my server.

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Sébastien Riccio Replied
This started for us for POP and IMAP since we updated 7242 to latest public build. Also customers claims that they have missing mails.
Sébastien Riccio
System & Network Admin

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