Is it possible to hide a system administrator disabled user id in smartermail?
Question asked by Kunal Mayekar - 11/30/2019 at 2:10 AM
Want to hide a system administrator disabled user id in smartermail, let me know is it possible to completely hide it from the users list for the domain administrator as it is required for organizations auditing purpose.

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Emily Ward Replied
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Hi Kunal,

If the system administrator disables a user, that user will still show up on the Accounts list for domain administrators.  The only way to remove a user from the Accounts list is to delete the user account.  However, deleting the user account would also delete all their data, so if they were added back in later they would have to start from scratch or their account would need to be restored from a backup.
Emily Ward
Customer Relations and Partner Specialist
SmarterTools Inc.
(877) 357-6278

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