Admin interface for the overview of the spool unresponsive
Problem reported by Marc Frega - 11/15/2019 at 7:14 AM
Submitted
Is it just me or does the interface for the overview of the spool seem to be unresponsive or lock up when manipulating the context options like blocking IP and and other options? I tried in several browsers.

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Marc Frega Replied
Seriously, no one has this issue?
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Ben Gilstrap Replied
Employee Post
Marc,

Since your SmarterMail license key has Maintenance and Support on it currently, you may want to open a ticket with our Support team and have them take a look at your installation.
Ben Gilstrap
Regional Sales Executive
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
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Alex Clarke Replied
I’ve just checked on my mobile and the Message Activity stats appear to be updating every 2-3 minutes.

Are you seeing no updates here at all? Or do the updates stop after performing one of the actions?
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Marc Frega Replied
I am saying that on this screen in the right side actions menu. While manipulating that menu it will stop responding all functions in the browser window for an undeterminate amount of time. This happens everytime I use those features and its been since sm16 builds.

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