SmarterMail 7242 Click Folder Behavior
Problem reported by Ronald Raley - 11/1/2019 at 7:28 PM
Known
On my Android phone, using the SM web interface. With recent upgrades, now when I click on a folder SM jumps to full display of the first email.

Tried clearing cache.

4 Replies

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1
Ronald Raley Replied
Preview Pane set to Right
1
Emily Ward Replied
Employee Post
Hi Ronald,

Since you have Maintenance and Support on your license I opened a ticket with support for you.  
Emily Ward
Customer Relations and Partner Specialist
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
1
Emily Ward Replied
Employee Post
Ronald,

Support has confirmed this as a bug and sent it to our developers.  I'm changing this thread from Submitted to Known.
Emily Ward
Customer Relations and Partner Specialist
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
0
Ronald Raley Replied
Emily,

Thank you.  If I set the Reading Pane to "None", the behavior works as expected on my mobile device.

Ron

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