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SmarterMail 7242 Click Folder Behavior
Problem reported by Ron Raley - 11/1/2019 at 7:28 PM
Resolved
On my Android phone, using the SM web interface. With recent upgrades, now when I click on a folder SM jumps to full display of the first email.

Tried clearing cache.

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1
Ron Raley Replied
11/1/2019 at 7:30 PM
Preview Pane set to Right
1
Employee Replied
11/5/2019 at 10:29 AM
Employee Post
Hi Ronald,

Since you have Maintenance and Support on your license I opened a ticket with support for you.  
1
Employee Replied
11/5/2019 at 10:47 AM
Employee Post
Ronald,

Support has confirmed this as a bug and sent it to our developers.  I'm changing this thread from Submitted to Known.
0
Ron Raley Replied
11/5/2019 at 11:39 AM
Emily,

Thank you.  If I set the Reading Pane to "None", the behavior works as expected on my mobile device.

Ron
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