Where are the autoresponder settings?
Question asked by Pantheon - October 12 at 3:15 PM
Answered

But you can see in the screenshot below that there is no autoresponder tab; only an autoresponder blacklist box. I have actually looked in seemingly every menu and I cannot find any autoresponder settings.

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Pantheon Replied
Marked As Answer
I found it under brands, but I think you need to update your documentation, because v14 still says it's in the email settings.
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Emily Ward Replied
Employee Post
Hi Pantheon,

In SmarterTrack 14.x the autoresponder settings are still under Configuration > Email.  However, in the current builds the autoresponder settings are found in Manage > Brands.  It sounds like you are on a more current build than 14.x.  If that is the case you'll find the online help documentation for that here: http://help.smartertools.com/SmarterTrack/current/Default.aspx 
Emily Ward
Customer Relations and Partner Specialist
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
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Pantheon Replied
Yes, I don't know what edition I have, because it doesn't even tell you. It just has a build number. 
0
Emily Ward Replied
Employee Post
Pantheon,

Anything newer than 14.x will have a build number instead of a version number.  I can understand why that would be a little confusing since the help for the builds of SmarterTrack is referenced as "Current".  The help for any build that is 6911 or newer will be found under "Current".  I hope that helps clear things up.
Emily Ward
Customer Relations and Partner Specialist
SmarterTools Inc.
(877) 357-6278
www.smartertools.com

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