Every SENT email sent from the Outlook Android App is saved as a draft.
Problem reported by Joe Dellaragione - 9/18/2019 at 5:34 AM
This seems to be since last months update. Every mail that is sent from Outlook Mobile on Android (Pixel 3) is also saved as a draft. The account is set up as EAS and the user is reporting this did not always happen ... I am not on the September Build yet, still on the August. But I did not see this in the release notes, so I am wondering if anyone else is having this issue and what it may be ... ALSO is there a *preferred* mobile app on Android to use with SmarterMail as I notice sometimes the Outlook App has sync issues. 


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Kyle Kerst Replied
Employee Post
Hello Joe, I hope you're doing well today. Can I have you review the Outlook settings to see what your draft auto-save timing is configured for? I have found a number of forum posts across the internet discussing behavior similar to this and the vast majority of them appear to be related to those types of settings. Let us know what you find!
Kyle Kerst
Technical Support Specialist
SmarterTools Inc.
(877) 357-6278
Paul Blank Replied
Interesting. I don't have this issue with Outlook for Android - Pixel 2 XL. 2 email accounts, one O365 and one SM V15+EAS. Working well here on 2 phones.

I don't see any auto-save setting in the app menus, although I know that setting exists in Outlook Desktop. I'd certainly like to know if those settings exist.

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