Vcard export
Question asked by Ryan Sather - September 16 at 7:42 AM
Unanswered
Why does the vcard exporter work differently when exporting a single contact vs all?

When I export all I get vcards with no photos - in fact the photo property in the vcard is missing, each vcard is less than 1K.
When I export a single contact the vcard exports properly with the photo where I get 40-50kb files depending on pic.

Is this by design or a bug?


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Ben Gilstrap Replied
Employee Post
Ryan,

Can you verify which version of SmarterMail you're running?
Ben Gilstrap
Regional Sales Executive
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
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Ryan Sather Replied
SmarterMail Enterprise
Build 7188 (Sep 6, 2019)

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Ryan Sather Replied
No further reply?

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Ben Gilstrap Replied
Employee Post
Ryan,

I ran some testing on my end.  When I export all vCards, I'm still seeing the photos on the individual vCards.  My suggestion would be to go ahead and open a support ticket so that one of our technicians can take a closer look at your SmarterMail installation and troubleshoot this further.
Ben Gilstrap
Regional Sales Executive
SmarterTools Inc.
(877) 357-6278
www.smartertools.com

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