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Vcard export
Question asked by Ryan Sather - 9/16/2019 at 7:42 AM
Unanswered
Why does the vcard exporter work differently when exporting a single contact vs all?

When I export all I get vcards with no photos - in fact the photo property in the vcard is missing, each vcard is less than 1K.
When I export a single contact the vcard exports properly with the photo where I get 40-50kb files depending on pic.

Is this by design or a bug?

4 Replies

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Employee Replied
9/16/2019 at 9:05 AM
Employee Post
Ryan,

Can you verify which version of SmarterMail you're running?
0
Ryan Sather Replied
9/18/2019 at 7:54 PM
SmarterMail Enterprise
Build 7188 (Sep 6, 2019)
0
Ryan Sather Replied
9/20/2019 at 9:05 PM
No further reply?
0
Employee Replied
9/23/2019 at 4:22 PM
Employee Post
Ryan,

I ran some testing on my end.  When I export all vCards, I'm still seeing the photos on the individual vCards.  My suggestion would be to go ahead and open a support ticket so that one of our technicians can take a closer look at your SmarterMail installation and troubleshoot this further.
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