Team Workspaces
Question asked by John Marx - September 4 at 12:31 PM
Unanswered
We just did a team workspaces test. We had four people on. With the fourth person it got laggy. All four people are on fiber connections. What can we do to resolve the laggy as we want to get to the max of 8 but if having four causes problems we first need to figure that out.

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Ben Gilstrap Replied
Employee Post
John,

I'm sorry to hear that you're experiencing this issue.  It definitely isn't expected behavior with Team Workspaces.  Since you have active Maintenance and Support on your SmarterMail license key, I would recommend submitting a support ticket so that one of our technicians can take a closer look at your installation and help you troubleshoot further.
Ben Gilstrap
Regional Sales Executive
SmarterTools Inc.
(877) 357-6278
www.smartertools.com

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