SmarterTrack - Activation.log errors - Self Hosting - Shared Server

Problem reported by Glen Harvy - 6/12/2019 at 7:50 PM

Resolved

19:18:47 System.IO.FileNotFoundException: Could not load file or assembly 'DnsClient, Version=1.0.7.0, Culture=neutral, PublicKeyToken=4574bb5573c51424' or one of its dependencies. The system cannot find the file specified.
File name: 'DnsClient, Version=1.0.7.0, Culture=neutral, PublicKeyToken=4574bb5573c51424'
at SmarterTools.License.LicenseRevocation.a(String al)
at SmarterTrack.HelperClasses.Licensing.LicenseCheckerProcess.Check31415R8(LicenseDetailsBase lic)

I am getting this log message ever since upgrading from a November 2018 version to the latest build 7074. I've checked my web.config with the distributed web.config and can't see any differences with bindings.

Edit:

Just noticed that the SmarterTools.Licence.dll in the distribution is Build number 6920 whereas the others seem all to be 7074.

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Employee Replied

6/13/2019 at 4:27 PM

Employee Post Marked As Resolution

Hi Glen,

I created a ticket in the Customer Service department. I'm going to send you a custom build that should fix this issue.

Glen Harvy Replied

6/13/2019 at 5:36 PM

Thank you. I look forward to receiving it.

Glen Harvy Replied

7/10/2019 at 5:23 PM

Hi,

As you know, I finally got a version 7083 but it was for the slef-hosted version and my attempts to manually update my shared hosted installation failed dismally.

The error persists and I believe is the cause of my installation shutting down every 24 hours. I am recycling the app pool which gets me up and running again.

When is the next release scheduled for?

Employee Replied

7/11/2019 at 7:49 AM

Employee Post

Glen,

On June 16 I sent you another link for the manual installer. I've resent the email with that custom build. Please let me know if you do not receive it again.

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