SmarterTrack - Activation.log errors - Self Hosting - Shared Server
Problem reported by Glen Harvy - 6/12/2019 at 7:50 PM
Resolved
19:18:47 System.IO.FileNotFoundException: Could not load file or assembly 'DnsClient, Version=1.0.7.0, Culture=neutral, PublicKeyToken=4574bb5573c51424' or one of its dependencies. The system cannot find the file specified.
File name: 'DnsClient, Version=1.0.7.0, Culture=neutral, PublicKeyToken=4574bb5573c51424'
   at SmarterTools.License.LicenseRevocation.a(String al)
   at SmarterTrack.HelperClasses.Licensing.LicenseCheckerProcess.Check31415R8(LicenseDetailsBase lic)

I am getting this log message ever since upgrading from a November 2018 version to the latest build 7074. I've checked my web.config with the distributed web.config and can't see any differences with bindings.

Edit:
Just noticed that the SmarterTools.Licence.dll in the distribution is Build number 6920 whereas the others seem all to be 7074.

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Emily Ward Replied
Employee Post Marked As Resolution
Hi Glen,

I created a ticket in the Customer Service department.  I'm going to send you a custom build that should fix this issue.
Emily Ward
Customer Relations and Partner Specialist
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
0
Glen Harvy Replied
Thank you. I look forward to receiving it.
0
Glen Harvy Replied
Hi,
As you know, I finally got a version 7083 but it was for the slef-hosted version and my attempts to manually update my shared hosted installation failed dismally.
The error persists and I believe is the cause of my installation shutting down every 24 hours. I am recycling the app pool which gets me up and running again.
When is the next release scheduled for?
0
Emily Ward Replied
Employee Post
Glen,

On June 16 I sent you another link for the manual installer.  I've resent the email with that custom build.  Please let me know if you do not receive it again.
Emily Ward
Customer Relations and Partner Specialist
SmarterTools Inc.
(877) 357-6278
www.smartertools.com

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