Running into a persistent issue with my install of SmarterStats. Every few months, seemingly at random, it will fail to detect any new log files for certain sites (it also seems to be random which ones are effected) & won't import them. When I view the site while logged in as an admin account, the Log Analysis shows:
Status: Waiting for new data
Logs Imported: 4/1/2014 to 2/6/2019
However, I've checked & verified that the folder (which the site is configured to check for log files) contains logs up to the current date. In the past, I've been able to "trick" SmarterStats into working again, usually by either renaming one of the log files, or moving them to a temporary folder & configuring the site to look there for log files, or by temporarily changing the log wildcard character.
But none of those tricks seem to be working this time, SmarterStats is still failing to pick up the new log file. Is there a fix or workaround for that - ideally, one that would prevent the problem from re-occurring every few months...?