Limit in to field SmarterMail
Problem reported by Pablo Garcia - 5/15/2019 at 8:02 AM

Is there any limit in the "To:" field when an e-mail is received by SmarterMail?

If we receive an e-mail from an external server with several e-mail addresses in the "To:" field (belong or not to our domain), we do not know if the "To:" field is modified in Smartermail because the e-mail we receive only has the first 15 e-mail addresses. 

We discard a problem in the server which sends the e-mail because the e-mail is received by all the e-mail addresses in the "To:" field.

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Tony Scholz Replied
Employee Post
Hello Pablo, 

Just to clarify. 
  1. The email comes in with more than 15 recipients on it. 
  2. All of the users get the email. 
  3. But only the first 15 are being displayed in webmail. 
When I send a test message I am able to see all the recipients. 

and expanded

What are you seeing

Thank you
Tony Scholz
Technical Support Specialist
SmarterTools Inc.
(877) 357-6278

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