Back to Community Threads
Add email account to Office 365
Question asked by ram - 4/24/2019 at 7:02 PM
Answered
I cannot add an email account to Office 365 (Outlook 2016) using Excahnge ActiveSync.

Any solution?
ram Replied
5/11/2019 at 1:19 PM
SmarterMail 17 is compatible with Office 365?
Steven Belsha Replied
5/14/2019 at 12:36 PM
Marked As Answer
See the following post link for info on how to setup an Activesync account in Outlook 2016 and later.
Employee Replied
5/14/2019 at 4:53 PM
Employee Post
Hi Ram.  Also, make sure EAS is enabled for that account in Settings >> ActiveSync Mailboxes.
ram Replied
5/14/2019 at 10:54 PM
I have followed the steps of Steve and it's working fine now.
Back to Community Threads

Reply to Thread

Enter the verification text
Related Knowledge Base Articles
Set Up a MAPI Account in Outlook 2016 and Above for WindowsSmarterMail > Desktop and Mobile Synchronization
Hybrid Setup Using SmarterMail and Microsoft (Office) 365SmarterMail > Installation and Configuration
Email Migration Options to SmarterMail from an External MTA.SmarterMail > Installation and Configuration
Configure an EAS Account in the Gmail App on AndroidSmarterMail > Desktop and Mobile Synchronization
Autodiscover and OutlookSmarterMail > Desktop and Mobile Synchronization