Timeout for locked mailbox
Question asked by Andreas Seeger - 4/12/2019 at 2:46 AM

every now and then we have problems with locked mailboxes. I am aware of the fact that in most cases, this is triggered by POP clients not disconnecting properly and that eventually the mailbox will be reachable again.

So there must be some sort of timeout after which the server will assume that this specific connection must be dead, unlocking the mailbox again. Is there a way to alter this timeout value?

Thanks for your help in advance,


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Robert Emmett Replied
Employee Post
Andy, if you are not running public build 7040, I would strongly recommend you upgrade.  There were some fixes put in place to better handle locking contentions.
Robert Emmett
Software Developer
SmarterTools Inc.
(877) 357-6278
Andreas Seeger Replied
Thanks for your advice, will take a look into it!

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