Back to Community Threads
2
The SmarterStats logs are still getting created on old server
Question asked by Ashish Pahuja - 3/11/2019 at 2:11 AM
Unanswered
Hello Team,

Issue:
Can you help check what additional step will be required? I had moved my smarterStats instance to a new server, however the logs are still getting created on the old Server.
Solution required: The SmarterStats logs should get created on the installed server.

Please help.

Thanks.

1 Reply

Reply to Thread
0
Andrew Barker Replied
3/12/2019 at 8:16 AM
Employee Post
Ashish -

This sounds like it might be a configuration issue. I suggest that you start a ticket in order to get personalized assistance from our support team.
Andrew Barker Software Developer SmarterTools Inc. (877) 357-6278 www.smartertools.com
Back to Community Threads

Reply to Thread

Related Knowledge Base Articles

Re-create the Default Custom Report: MarketingSmarterStats > Installation and Configuration
Re-create the Default Custom Report: CEO OverviewSmarterStats > Installation and Configuration
Access Apache Log FilesSmarterStats > Installation and Configuration
Re-create the Default Custom Report: WebmasterSmarterStats > Installation and Configuration
Force SmarterStats Traffic Over HTTPSSmarterStats > Server Configuration and Management