Another one:

6. View Logs "Display Related Traffic" is drunk and should go home. As before, it will provide all the related traffic for the Search Criteria you used, but now mixed in with everything else. Not sure how it is being loosey-goosey with the Search Criteria Results, but for example if you use the Search Criteria of "MAIL FROM:<user@domain.tld>" it will include the results of any traffic from the same IP Address, Username, or Domain.tld as "related" making this feature next to useless. It's easier to RDP in and use grep or sed from the command-line and makes it to where first tier Support Technicians can't parse the SM logs for Troubleshooting.

Yes, 6 has been an ongoing issue for us for a while, but we just ignored it. Drunk and should go home though is being nice lol. It's wasted and should be banned from the bar.

The view logs though is completely useless for us though Smartermail. Trying to view SMTP logs or really any of the big logs (IMAP, SMTP etc.) on our server using Chrome or even Firefox completely stalls out the browser, chrome turns into mush, cannot click anything in SM, it just cries. This may because the "Display Related Traffic" is returning lots of unrelated traffic and just overloading the browser with data. Assumed too because our log files are massive, it is just a lot for SM and the browser to handle. So I wrote a Windows app that parses out the log for what we query for and spits it out into a smaller log that we can then sift through.

#2, have this issue as well.

#3 as well, we have this issue too. I've had it happen numerous times on me when nothing was changed, customers have also reported it, but it seems to be a super random event, so cant really open a ticket for "super random event".

#5 turned out to not be an issue with SM but an issue with a wildcard SMTP Block that we had (detailed SMTP logs were no help but found the clue in the detailed Delivery logs). I have removed it from the list.

Good to hear that we are not alone on the other issues, although it's odd that we haven't heard anything from SMTools in acknowledgment on whether these issues have been confirmed and added to their bugtraq list. Most of them are minor issues that can be lived with but #2 & #6 are pretty significant functionality issues.