Gmail now blocking Smartermail IDS Rule messages
Problem reported by Adam De Lay - December 20, 2018 at 9:23 AM
Submitted
We have several rules set up to notify us of internal spammers and some of our agents were not getting the email notifications.  When I looked at the logs, the emails being sent were rejected by Gmail because the IDS emails have no "FROM" address.  So our agents and administrators are not being notified about possible spammers.

RSP: 550-5.7.1 [14] Messages missing a valid address in From:
04:09:47 [97122] RSP: 550 5.7.1 header, or having no From: header, are not accepted. i36si1995065qvi.129 - gsmtp

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Nathan Y Replied
This happens with v15 too.
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Adam De Lay Replied
The no "From" address thing has been a problem for a very long time (even SmarterTrack discards them), we're just now seeing problems with Gmail rejecting the emails.
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Jay Altemoos Replied
Yeah this has been a problem for quite sometime for me as well. I am also on v15. The workaround for me, since I monitor this stuff, I just have it email me as a SMS message on my cellphone.
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Nextmeta Replied
We can't get SMS forwards through either, and I'm assuming it's for the same reason. This really needs to be fixed. 
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Adam De Lay Replied
Almost a year later and this is still a major issue in v17.
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Jay Altemoos Replied
I would have thought they would have addressed this issue in the latest version. I am still running v15 for the time being, so for me there's no more updates. You could try reaching out to support and see if this is on the Devs roadmap for future features.Other than that, you could post this in the suggested features section, but in order for them to consider it the community needs to up-vote it enough and even then it might be awhile.

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