Mail forward no longer working (API)

When setting a forward via API / Control Panel the forwarding email address is sent through to SM, how ever it seems that "Enable automatic forwarding" needs to be enabled on the users mailbox via smartermail in order for forwarding to work.

IE the old api is not setting Enable automatic forwarding to on.

Jade

https://absolutehosting.co.za

Andrea Free Replied

12/20/2018 at 10:54 AM

Employee Post

Hi Jade,

Thanks for reaching out. Can you please clarify the API call you're using?

Andrea Free SmarterTools Inc. 877-357-6278 www.smartertools.com

Employee Replied

12/21/2018 at 7:24 AM

Employee Post

Jade, I'm assuming that you are referring to the legacy SOAP API calls? If so, we should be able to add a domain setting parameter for the "Enable Automatic Forwarding" setting to allow this setting to be changed. Can you verify that is the API to which you are referring?

Employee Replied

1/2/2019 at 3:06 PM

Employee Post Marked As Resolution

Jade, we have changed the svcDomainAdmin and svcUserAdmin legacy APIs to handle the new "Enable Automatic Forwarding" setting. In the svcDomainAdmin methods to get and set domain settings, we have added the keyword variable "enableautomaticforwarding". In the svcUserAdmin UpdateuserFowardingInfo2 method setting a forwarding address will enable the domain setting.

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