Smartermail v17 upgrade - Indexing errors

Problem reported by Ishan Talathi - 12/7/2018 at 10:00 PM

Submitted

Hello,

After upgrading to Smartermail current 6913, our indexing log is filled with these errors and indexing status is stuck at Completed or Queued 1000s of users.

[2018.12.08] 23:59:59 [user@domain.com] Error during indexing, invalidating index: System.IO.FileNotFoundException: Could not find file 'F:\SmarterMail\Domains\domain.com\Users\kamshet\Index\_9a.cfs'.
[2018.12.08] File name: 'F:\SmarterMail\Domains\domain.com\Users\kamshet\Index\_9a.cfs' at Lucene.Net.Index.SegmentInfos.FindSegmentsFile.Run(IndexCommit commit) at Lucene.Net.Index.DirectoryReader.Open(Directory directory, IndexDeletionPolicy deletionPolicy, IndexCommit commit, Boolean readOnly, Int32 termInfosIndexDivisor) at MailStore.Indexing.UserIndexer.IndexUser(UserIndexItem userIndexItem, IndexingContext context, String username, String domainName, PendingIndexDeletions pendingDeletions, Log log)

2 Replies

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echoDreamz Replied

12/8/2018 at 12:45 AM

Also having errors...

00:44:14.862 [REMOVED] Error during indexing, invalidating index (type: MailService.SearchIndex.Indexing.Indexables.IndexableEmail): System.ObjectDisposedException: Cannot access a disposed object.
Object name: 'Mailbox'.
   at MailService.Mailboxes.Mailbox.SaveState(Boolean rewrite)
   at MailService.SearchIndex.Indexing.UserIndexer.<>c.<IndexUser>b__13_1(Mailbox mb)
   at System.System_ExtensionMethods7BCA73B06BAB478aA3AC6AC60979BA25.Each[T](IEnumerable`1 enumerable, Action`1 action)
   at MailService.SearchIndex.Indexing.UserIndexer.IndexUser(UserIndexItem userIndexItem, IndexingContext context, String username, String domainName, PendingIndexDeletions pendingDeletions, Log log)

Updated: Hit about 2 dozen of the above errors.

Ishan Talathi Replied

12/8/2018 at 1:57 AM

This is not specific to a server, all upgraded servers have this error.

Also, Mailbox indexing has probably ~250 in queue , but also shows all completed users (not sure if they are actually completed). Mailbox indexing count shows 1500 instead of 250 (combining queued, completed and indexing)

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