Virus Quarantine tab in Spool empty, but viruses exist in the WIndows folder
Problem reported by Andrew Hiltz - October 17 at 3:26 AM
Submitted
Version 16.3.6855.  Upgraded to this version last weekend from the previous most recent version.  Before updating, any viruses that were detected were shown on the Virus Quarantine tab, but now nothing.  I deleted 3 days worth of viruses manually from the Smartermail\Virus folder yesterday and then stop/started the service.  Now there is another 150+ viruses from the 2 days in the Windows folder, but still nothing in tab.  Any suggestions?

Reply to Thread