All the good emails are going to spam in gmail ?

Dear all,

We have set up SPF, DKIM, DMARC and configure the Smartermail server but since 28th of September all the email that we send from the server goes to spam in Gmail, we have checked for black lite servers and our server is not blacklisted in any server. All the custermers in our server is affected by this

Below is the original message. I would like to know why is this happening

Delivered-To: it@weblook.com Received: by 2002:a25:ac22:0:0:0:0:0 with SMTP id w34-v6csp3501590ybi;        Mon, 1 Oct 2018 00:29:53 -0700 (PDT) X-Google-Smtp-Source: ACcGV63oWTZ8aZXhWFVHA+6LXQ/7OxCyjYxxRXq1UBd6nwwHovUmRlZHB98HjsDNodaYoMqq7SnG X-Received: by 2002:a1c:845:: with SMTP id 66-v6mr4909186wmi.61.1538378993782;        Mon, 01 Oct 2018 00:29:53 -0700 (PDT) ARC-Seal: i=1; a=rsa-sha256; t=1538378993; cv=none;        d=google.com; s=arc-20160816;        b=f1vsAP/r5wCNlLzKJPrhvOl92dlleVqFKG3uri8+X7GmIydsZbyCTlpQsPgGhedLtK         m28qXBhr2dT+TTtmsf1NIv4IzMpebRRifDKMIZaiN/yGB0Put4ThCqDnd0CD8dL3bShd         +EKFCpFGYX4+T+bqgWUItibDSNFCDBurTZoa1hVPwaICfoMvrlV+QT7Fcjmn0NbwwJdO         m/zwu/nPyD0FDZyofPkV+QDOOtlFSgzugPoIXmzPXKUTjlwwtSDxTRl91FSnetDPNVlA         lIn7FU5//AWE0Rr+Xh1GISbB3SiRsy9jEsHT+dFHysfzIduXDTSIfhBRVfyJBqy39F+A         rAXg== ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=google.com; s=arc-20160816;        h=mime-version:message-id:reply-to:date:subject:to:from         :dkim-signature;        bh=l2TRBbXFRXuC8CFJfP/krLbC0h1vVMIfHlsq6ZY9Em0=;        b=JwCaJb4A3LTv93js5y2Ka9GvygiohqpeboIQZI8LtVDHmnfdJwlCAh5b6uz7xmFNpB         yEXl5zaumx6UuY1MET1Sz8u8p0CpyweDZ4sAVP8jBljz2Q8EHrYtgpJc/yQHS2zuBii5         UmoYCEMmtZV7Qoav0y6w1CpcbG+W6GVHTLijwaPPvDHscHxcSwd3tNRt+IpLrpQOpFUW         u/HKGwdtmckhUCnj9MHwYvSo4qp03f6a2aoW4KUQgHTU2RPOkg/Nb0fbP4g803SPuT4f         hHmo8QWoQjdp7u7/Iu3oiKSKOkMz15dr0HUMg9KFT9Kkujnhhqk5rYej7cMWrCPl7O1/         hFaQ== ARC-Authentication-Results: i=1; mx.google.com;       dkim=pass header.i=@alankaaresorts.com header.s=8d62456291418e8 header.b=ImjJPMoe;       spf=pass (google.com: domain of kalana@alankaaresorts.com designates 193.200.241.41 as permitted sender) smtp.mailfrom=kalana@alankaaresorts.com;       dmarc=pass (p=NONE sp=NONE dis=NONE) header.from=alankaaresorts.com Return-Path: <kalana@alankaaresorts.com> Received: from mail.eweblook.com (m2404.contaboserver.net. [193.200.241.41])        by mx.google.com with ESMTPS id a206-v6si6457133wme.181.2018.10.01.00.29.53        (version=TLS1_2 cipher=ECDHE-RSA-AES128-SHA bits=128/128);        Mon, 01 Oct 2018 00:29:53 -0700 (PDT) Received-SPF: pass (google.com: domain of kalana@alankaaresorts.com designates 193.200.241.41 as permitted sender) client-ip=193.200.241.41; Authentication-Results: mx.google.com;       dkim=pass header.i=@alankaaresorts.com header.s=8d62456291418e8 header.b=ImjJPMoe;       spf=pass (google.com: domain of kalana@alankaaresorts.com designates 193.200.241.41 as permitted sender) smtp.mailfrom=kalana@alankaaresorts.com;       dmarc=pass (p=NONE sp=NONE dis=NONE) header.from=alankaaresorts.com X-SmarterMail-Authenticated-As: kalana@alankaaresorts.com DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;        d=alankaaresorts.com; s=8d62456291418e8;        h=content-type:mime-version:message-id:reply-to:date:subject:to          :from;        bh=l2TRBbXFRXuC8CFJfP/krLbC0h1vVMIfHlsq6ZY9Em0=;        b=ImjJPMoe6EDgUUhSE38v7jR7rOs93AvHXxZCfwofS9xll3k5kp9O1ka/7ZfzK6jQv          MtyWAdUeDEDe+fh1fPkOu17NOAEHjBqEDVZgLn5TFqDY3LkCKhvJkgspq2ec2hows          +c2xJvJPZdszr8hbkL5++sWzXN3KdnuqGgjqzCu/g= From: "kalana@alankaaresorts.com" <kalana@alankaaresorts.com> To: <it@weblook.com>, <indika219@gmail.com>, <indika.liyanachchi@live.com>, <warsong219@yahoo.com>, <it@lkbiz.com>, <kalana@weblook.com> Subject: test Date: Mon, 01 Oct 2018 07:29:40 GMT Reply-To: kalana@alankaaresorts.com Message-ID: <1fadd0ff8e4b4311af99e26a142e310f@alankaaresorts.com> MIME-Version: 1.0 Content-Type: multipart/alternative;  boundary=5c3719535c2740028b7eccd2aacd71c1 X-Exim-Id: 1fadd0ff8e4b4311af99e26a142e310f 
--5c3719535c2740028b7eccd2aacd71c1 Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: quoted-printable 

 

--5c3719535c2740028b7eccd2aacd71c1 Content-Type: text/html; charset="utf-8" Content-Transfer-Encoding: quoted-printable 
<div style=3D"font-family: arial; font-size: 12px;"><div data-empty=3D"true= "><br></div><div data-empty=3D"true"><br></div><div contenteditable=3D"fals= e"></div></div> 
--5c3719535c2740028b7eccd2aacd71c1--

Scarab Replied

10/1/2018 at 2:22 PM

Indika,

If your emails are passing SPF, DKIM, and DMARC at GMail and your IP [193.200.241.41] isn't listed on any RBLs then it looks like it isn't anything wrong with your SmarterMail setup.

I have noticed GMail Filters have been getting really sensitive lately about grammar. When everything else with an email shows good they can still get flagged as Junk E-Mail if the emails have a large number of typographical errors, bad grammar, misspelled words, extra spaces between words, the beginning letter in sentences not capitalized, lack of carriage returns, and a low text to HTML markup and images ratio. They've also become pretty strict about HTML markup...any images without an ALT attribute, and any FONT FACE or FONT COLOR attributes seem to get messages flagged by GMail's Filters lately.

Content Filtering can cause otherwise good messages to get flagged as Spam, and that may be the case you are experiencing.

If you have a specific email that you are sending that is getting flagged by GMail as Junk E-Mail try pasting the entire message with headers in https://spamcheck.postmarkapp.com/. Although it is a Spam Assassin test, GMail's Content Filters work similarly, and it may give you an indicator of what may be triggering GMail's Content Filters.

1 Reply

Reply to Thread

Related Knowledge Base Articles

1 Reply

Reply to Thread

Tags

Related Knowledge Base Articles