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Imap retrieval - can't add your local account to the message retrieve tool
Problem reported by Sérgio Rocha - 9/21/2018 at 12:10 PM
Submitted
Hi,

We are using the version 15.7.6821.
During the configuration of the the imap retrival if the username for the remote server is the same as the username on smarter mail we can't save the imap retrive configuration and receive the error message:

can't add your local account to the message retrieve tool

If we change the user to something diferente that user email address it save. In this case the username on smartermail is the same that the user had in the old server.

Can anyone help?

Thanks in advance,

Sérgio

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Sérgio Rocha Replied
9/25/2018 at 4:33 AM
Hello! Anyone ?
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