Back to Community Threads
3
Imap retrieval - can't add your local account to the message retrieve tool
Problem reported by Sérgio Rocha - 9/21/2018 at 12:10 PM
Submitted
Hi,

We are using the version 15.7.6821.
During the configuration of the the imap retrival if the username for the remote server is the same as the username on smarter mail we can't save the imap retrive configuration and receive the error message:

can't add your local account to the message retrieve tool

If we change the user to something diferente that user email address it save. In this case the username on smartermail is the same that the user had in the old server.

Can anyone help?

Thanks in advance,

Sérgio

1 Reply

Reply to Thread
0
Sérgio Rocha Replied
9/25/2018 at 4:33 AM
Hello! Anyone ?
Back to Community Threads

Reply to Thread

Related Knowledge Base Articles

Thunderbird Saving Multiple DraftsSmarterMail > Desktop and Mobile Synchronization
Overview of EAS vs. MAPI & EWS vs. IMAPSmarterMail > Desktop and Mobile Synchronization
Set up IMAP in Outlook 2003SmarterMail > Desktop and Mobile Synchronization
Set up POP in Outlook 2003SmarterMail > Desktop and Mobile Synchronization
Configure POP for iPhone, iPad or iPod TouchSmarterMail > Desktop and Mobile Synchronization