Because the IP that is delivering the message is WHITELISTED.

 

Incoming Emails from Whitelisted IPs aren't getting the Received header added and Outgoing Emails from Whitelisted IPs aren't getting the Authenticated header added. It's been like this for a couple of versions now, and I'm not sure if that is intentional and by design or an oversight.

 

Personally I'm having more issues with Whitelisting for Outgoing emails without the Authenticated header as GMail is not accepting them for delivery.

I too get spam level above report and missing 

pts rule                   description                                       
---- ---------------------- --------------------------------------------------
-1.9 BAYES_00               BODY: Bayes spam probability is 0 to 1% [score:   
                            0.0000]                                           
 1.0 MISSING_HEADERS        Missing To: header                                
-0.0 NO_RELAYS              Informational: message was not relayed via SMTP   
 0.0 URIBL_BLOCKED          ADMINISTRATOR NOTICE: The query to URIBL was      
                            blocked. See                                      
                            http://wiki.apache.org/spamassassin/DnsBlocklists…
                            #dnsbl-block for more information. [URIs:         
                            domain.com]                                     
 0.1 URI_HEX                URI: URI hostname has long hexadecimal sequence   
-0.0 NO_RECEIVED            Informational: message has no Received headers    
 1.0 MISSING_FROM           Missing From: header                              
 1.4 MISSING_DATE           Missing Date: header                              
 1.8 MISSING_SUBJECT        Missing Subject: header                           
 0.0 TVD_SPACE_RATIO        No description available.                         
 0.5 MISSING_MID            Missing Message-Id: header                        
 0.0 NO_HEADERS_MESSAGE     Message appears to be missing most RFC-822 headers


Kindly suggest how to overcome missing header, missing subject, missing date etc

Can I remove all white list IPs ?

Thanks
Binesh

Binesh, what version of SmarterMail are you running? Do you have a raw EML that we can look at that has the missing info plus the accompanying SMTP and Delivery logs for the session of that EML?

Received: from SN1NAM04HT109.eop-NAM04.prod.protection.outlook.com (2603:10b6:4:16::28) by DM6PR20MB2890.namprd20.prod.outlook.com with HTTPS via DM5PR2001CA0018.NAMPRD20.PROD.OUTLOOK.COM; Tue, 10 Dec 2019 15:37:57 +0000 Received: from SN1NAM04FT055.eop-NAM04.prod.protection.outlook.com (10.152.88.60) by SN1NAM04HT109.eop-NAM04.prod.protection.outlook.com (10.152.89.121) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.2495.18; Tue, 10 Dec 2019 15:37:57 +0000 Authentication-Results: spf=pass (sender IP is 1.1.1.1) smtp.mailfrom=domain.com; msn.com; dkim=pass (signature was verified) header.d=domain.com;msn.com; dmarc=pass action=none header.from=domain.com; Received-SPF: Pass (protection.outlook.com: domain of domain.com designates 1.1.1.1 as permitted sender) receiver=protection.outlook.com; client-ip=1.1.1.1; helo=ip-hostname.com; Received: from hostname.com (1.1.1.1) by SN1NAM04FT055.mail.protection.outlook.com (10.152.89.20) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384) id 15.20.2495.18 via Frontend Transport; Tue, 10 Dec 2019 15:37:55 +0000 X-IncomingTopHeaderMarker: OriginalChecksum:16A32B0AD31D936B2C291A8A1588233F530479D71E65E6EA7E5C46DB530E66A6;UpperCasedChecksum:5D230915B8CAE4A3127B63A81AB1FACA48B87D2B99BA53067919801849AC36BE;SizeAsReceived:1120;Count:11 X-SmarterMail-Authenticated-As: binesh@domain.com DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=domain.com; s=secure; h=content-type:mime-version:message-id:reply-to:date:subject:to :from; bh=TE2EDjIuFNmDS5BEW6/RHy/dpi+BUZaN3wH/505TvN0=; b=lbFVmayz2/BKyYqyTaJvtqHmrTYiEFj4zP+Qko8M0x3hQC4NRwOEiDjKXu52ZvtSc ozc4LyTCsCe1Ro7oeHPWjBn6c8Zra1esljPgf6iGYZHesMQ3j1xnSPx5IwJRA78qJ oqVfiN0FrkQFDO+n+PTggZT72En2ukWaRNNzsr+LMqIzBLX9qZ04CUUYjyEWdZ4rq AMLOoWA+4jW7wJ1S+zINxkmS1ENQymvCaiojEvIPNtmmZK5O0bRX4Ebs+CQZGWuBS CFIm/WruD2GsccCO7LDv7o7U582N23LkBvTWMgJb3quch+nJmxMX9Wb8rzYzZudie 36PT5gIKBf10e12lQ== From: "Binesh Shamunni" To: Subject: Hotmail Date: Tue, 10 Dec 2019 15:37:47 GMT Reply-To: binesh@domain.com Message-ID: Content-Type: multipart/alternative; boundary=46d27dbef45b4ecb908302ef7d881e73 X-Exim-Id: d01192b8d6de4111a92a1dd3b1c219d8 X-IncomingHeaderCount: 11 Return-Path: binesh@domain.com X-MS-Exchange-Organization-ExpirationStartTime: 10 Dec 2019 15:37:56.8257 (UTC) X-MS-Exchange-Organization-ExpirationStartTimeReason: OriginalSubmit X-MS-Exchange-Organization-ExpirationInterval: 1:00:00:00.0000000 X-MS-Exchange-Organization-ExpirationIntervalReason: OriginalSubmit X-MS-Exchange-Organization-Network-Message-Id: 9dcbeebe-50ba-4059-a2ac-08d77d86edff X-EOPAttributedMessage: 0 X-EOPTenantAttributedMessage: 84df9e7f-e9f6-40af-b435-aaaaaaaaaaaa:0 X-MS-Exchange-Organization-MessageDirectionality: Incoming X-Forefront-Antispam-Report: EFV:NLI; X-MS-Exchange-Organization-AuthSource: SN1NAM04FT055.eop-NAM04.prod.protection.outlook.com X-MS-Exchange-Organization-AuthAs: Anonymous X-MS-PublicTrafficType: Email X-MS-UserLastLogonTime: 12/10/2019 3:35:45 PM X-MS-Office365-Filtering-Correlation-Id: 9dcbeebe-50ba-4059-a2ac-08d77d86edff X-MS-TrafficTypeDiagnostic: SN1NAM04HT109: X-MS-Exchange-EOPDirect: true X-Sender-IP: 1.1.1.1 X-SID-PRA: BINESH@domain.COM X-SID-Result: PASS X-MS-Exchange-Organization-PCL: 2 X-Microsoft-Antispam: BCL:0; X-OriginatorOrg: outlook.com X-MS-Exchange-CrossTenant-OriginalArrivalTime: 10 Dec 2019 15:37:55.5587 (UTC) X-MS-Exchange-CrossTenant-Network-Message-Id: 9dcbeebe-50ba-4059-a2ac-08d77d86edff X-MS-Exchange-CrossTenant-Id: 84df9e7f-e9f6-40af-b435-aaaaaaaaaaaa X-MS-Exchange-CrossTenant-FromEntityHeader: Internet X-MS-Exchange-CrossTenant-RMS-PersistedConsumerOrg: 00000000-0000-0000-0000-000000000000 X-MS-Exchange-Transport-CrossTenantHeadersStamped: SN1NAM04HT109 X-MS-Exchange-Transport-EndToEndLatency: 00:00:01.9941850 X-MS-Exchange-Processed-By-BccFoldering: 15.20.2516.000 X-Microsoft-Antispam-Mailbox-Delivery: abwl:0;wl:1;pcwl:1;rwl:0;ucf:0;jmr:0;ex:0;auth:1;dest:I;OFR:TrustedSenderList;ENG:(5062000261)(5061607266)(5061608174)(4900115)(4920090)(6510075)(4950130)(570107); X-Message-Info: 5vMbyqxGkddoCPm6T3bgzztAhmb7fP34GMjTzHoJs9ZCkKYuUHodCmM1q9xE0krzbJYC8rEnkoA/Flro03Pb1MW1mzcFDWWCVXdGiXmjMtLtwDN9n2CkvOcgm5v4HKdD1MRMHz75cbmfKLJ64pmSKwlIWzvXTxX3jIkIaW1oR35tMjpICfezwbB95qYOVP8aLBAPZGZn/mZ4GVFxekWiEw== X-Message-Delivery: Vj0xLjE7dXM9MDtsPTA7YT0wO0Q9MTtHRD0yO1NDTD0tMQ== X-Microsoft-Antispam-Message-Info: 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 MIME-Version: 1.0

Delivery log

[2019.12.10] 05:53:54.509 [47089] Sending remote mail to: info@msn.com [2019.12.10] 05:53:54.915 [47089] CMD: RCPT TO: NOTIFY=NEVER [2019.12.10] 05:53:55.556 [47089] Delivery for info@domain.com to info@msn.com has completed

Please give me suggestion hotmail and gmail mail going there spam folder

Build 7242

I have tested build 7269 as well , Seems to very big issue , bad reputation client side

Here is the source 

Received: from DB5EUR01HT112.eop-EUR01.prod.protection.outlook.com (2603:10b6:3:ae::32) by DM6PR20MB2890.namprd20.prod.outlook.com with HTTPS via DM5PR15CA0070.NAMPRD15.PROD.OUTLOOK.COM; Wed, 11 Dec 2019 07:45:19 +0000 Received: from DB5EUR01FT040.eop-EUR01.prod.protection.outlook.com (10.152.4.57) by DB5EUR01HT112.eop-EUR01.prod.protection.outlook.com (10.152.5.90) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.2538.14; Wed, 11 Dec 2019 07:45:18 +0000 Authentication-Results: spf=pass (sender IP is 1.1.1.1) smtp.mailfrom=domain.com; msn.com; dkim=pass (signature was verified) header.d=domain.com;msn.com; dmarc=pass action=none header.from=domain.com; Received-SPF: Pass (protection.outlook.com: domain of domain.com designates 1.1.1.1 as permitted sender) receiver=protection.outlook.com; client-ip=1.1.1.1; helo=ip-hostname.com; Received: from ip-hostname.com (1.1.1.1) by DB5EUR01FT040.mail.protection.outlook.com (10.152.5.25) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384) id 15.20.2538.14 via Frontend Transport; Wed, 11 Dec 2019 07:45:17 +0000 X-IncomingTopHeaderMarker: OriginalChecksum:75B1B0D758261185D4A0CE3A344A1E5130FA5B998469D95BEB9A32B2BDC90FAB;UpperCasedChecksum:6217391F3432628A31DCB564C50CA78510FFFC8461B2012A20C036D14687C60E;SizeAsReceived:1360;Count:13 X-SmarterMail-Authenticated-As: binesh@domain.com DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=domain.com; s=secure; h=references:in-reply-to:content-type:mime-version:message-id :reply-to:date:subject:to:from; bh=uwOM9y390yTJph1eMHEkp/qlmVFsVxZwoy8QB15C9G8=; b=YP1V8Jhij/0WcvUp+cvkq/+P8HM62/lpmrIgWDQe4FOFzab2ScFHyy6eYVyzxsLtF 85zS2RhudgaEQiRkGd6zepEVaJRdFRcUlJH8OeIiL1efB+0jdSQvTNrhZafbr62d5 etoPOBLTC6qdApMXhwiT80rDzM3U0WEMk1RZkX7lD0zDI4+aU4qWk31NBFvGs5Zoj lbHJ1kbJfIMqNsQVr8r/AssavOcjR4zS/7dd7KgPELKM+86210KJBL6OFhsl3GA+v TVcPnn+Gi3dgwokmy5iPe6o2lgI8VfM53f02S1EQMPCtz8q1aavy2VaVCFalsjtyT CDbZkoGNfRKy/mtIw== From: "Binesh Shamunni" To: "Binesh Shamunni" Subject: Re: Hotmail Date: Wed, 11 Dec 2019 07:45:08 GMT Reply-To: binesh@domain.com Message-ID: Content-Type: multipart/alternative; boundary=370efe91345b41e682e6b24a65e4321d In-Reply-To: References: X-Exim-Id: cb5452853a3d4dfa97eecfdd9475bb95 X-IncomingHeaderCount: 13 Return-Path: binesh@domain.com X-MS-Exchange-Organization-ExpirationStartTime: 11 Dec 2019 07:45:17.9490 (UTC) X-MS-Exchange-Organization-ExpirationStartTimeReason: OriginalSubmit X-MS-Exchange-Organization-ExpirationInterval: 1:00:00:00.0000000 X-MS-Exchange-Organization-ExpirationIntervalReason: OriginalSubmit X-MS-Exchange-Organization-Network-Message-Id: aac6b58f-8442-4b71-3319-08d77e0e1134 X-EOPAttributedMessage: 0 X-EOPTenantAttributedMessage: 84df9e7f-e9f6-40af-b435-aaaaaaaaaaaa:0 X-MS-Exchange-Organization-MessageDirectionality: Incoming X-Forefront-Antispam-Report: EFV:NLI; X-MS-Exchange-Organization-AuthSource: DB5EUR01FT040.eop-EUR01.prod.protection.outlook.com X-MS-Exchange-Organization-AuthAs: Anonymous X-MS-PublicTrafficType: Email X-MS-UserLastLogonTime: 12/11/2019 7:41:12 AM X-MS-Office365-Filtering-Correlation-Id: aac6b58f-8442-4b71-3319-08d77e0e1134 X-MS-TrafficTypeDiagnostic: DB5EUR01HT112: X-MS-Exchange-EOPDirect: true X-Sender-IP: 1.1.1.1 X-SID-PRA: BINESH@DOMAIN.COM X-SID-Result: PASS X-MS-Exchange-Organization-PCL: 2 X-Microsoft-Antispam: BCL:0; X-OriginatorOrg: outlook.com X-MS-Exchange-CrossTenant-OriginalArrivalTime: 11 Dec 2019 07:45:17.6677 (UTC) X-MS-Exchange-CrossTenant-Network-Message-Id: aac6b58f-8442-4b71-3319-08d77e0e1134 X-MS-Exchange-CrossTenant-Id: 84df9e7f-e9f6-40af-b435-aaaaaaaaaaaa X-MS-Exchange-CrossTenant-FromEntityHeader: Internet X-MS-Exchange-CrossTenant-RMS-PersistedConsumerOrg: 00000000-0000-0000-0000-000000000000 X-MS-Exchange-Transport-CrossTenantHeadersStamped: DB5EUR01HT112 X-MS-Exchange-Transport-EndToEndLatency: 00:00:01.3976649 X-MS-Exchange-Processed-By-BccFoldering: 15.20.2516.000 X-Microsoft-Antispam-Mailbox-Delivery: abwl:0;wl:1;pcwl:1;rwl:0;ucf:0;jmr:0;ex:0;auth:1;dest:I;OFR:TrustedSenderList;ENG:(5062000261)(5061607266)(5061608174)(1005109)(4900115)(4920090)(6225004)(4950130)(570107); X-Message-Info: 5vMbyqxGkddLAYKtBN4hp2uh+vjZy3uZN3NVVYR+ZQgU1vcdvoZ+63IluNa8qzGmBd89hLE2aY0YF01lt7hJl7+Q/Ug/oEvO0Fu77H9ziMJRhEPQCMZAO9Uy0pRec/pyCHPfcrzANWSZgSZGmiJ52UwPNNbMovwVn57Ln2uq5Iq7hSWrfKHarzR26Yi4ruH0eti1mEAURhu4EDsYSsKygA== X-Message-Delivery: Vj0xLjE7dXM9MDtsPTA7YT0xO0Q9MTtHRD0xO1NDTD0tMQ== X-Microsoft-Antispam-Message-Info: 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 MIME-Version: 1.0 --370efe91345b41e682e6b24a65e4321d Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: quoted-printable

Need to correct the following area

Content analysis details:   (5.6 points, 5.0 required)

 pts rule name              description
---- ---------------------- --------------------------------------------------
-0.0 NO_RELAYS              Informational: message was not relayed via SMTP
 1.2 MISSING_HEADERS        Missing To: header
 0.0 URIBL_BLOCKED          ADMINISTRATOR NOTICE: The query to URIBL was blocked.
                            See
                            http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block
                             for more information.
                            [URIs: domain.com]
 0.1 URI_HEX                URI: URI hostname has long hexadecimal sequence
 0.1 MISSING_MID            Missing Message-Id: header
 1.8 MISSING_SUBJECT        Missing Subject: header
 1.0 MISSING_FROM           Missing From: header
-0.0 NO_RECEIVED            Informational: message has no Received headers
 1.4 MISSING_DATE           Missing Date: header
 0.0 NO_HEADERS_MESSAGE     Message appears to be missing most RFC-822 headers

Support Team please suggest your solution. 

FYI- Original domain & IP replaced with dummy details