Bug in 16.3.6795 - HTML emails not rendering correctly
Problem reported by James Cribb - August 13 at 7:08 AM
Resolved
Noticed a problem now with 16.3.6795 that some emails that come in via HTML are either blank or only contain small pieces of the original message.  For example YouTube notifications used to have an image preview and some text but now all I see is a YouTube logo with no data.  Emails from Amazon and other carries are the same way.
 
Thanks!
 
James

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0
James Cribb Replied
UPDATE: If I look at similar emails that I saved say a week or two ago the content is fine. It just seems only on new messages coming inbound; almost like SmarterMail is stripping it before it is delivered to the client/user.
1
Matt Petty Replied
Employee Post
This will be fixed shortly with a release. Thank you for bringing this to our attention, this was given high priority.
Matt Petty
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
1
Matt Petty Replied
Employee Post
We made a small Monday release with this fix included. Thanks again for quickly reporting this.
 
Matt Petty
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
0
James Cribb Replied
Thanks!

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