3
Delivery exceptions
Problem reported by echoDreamz - 7/27/2018 at 1:57 AM
Submitted
Email has been stuck in spool for 24 hours now with the exception...
 
[2018.07.27] 01:24:26 [24511] Exception: Object reference not set to an instance of an object.
[2018.07.27]    at RelayServer.SpoolMessage.get_SpamHeaderValue()   at RelayServer.SpamAnalyzer.GetSpamWeight(SpoolMessage spoolMessage, LocalRecipient localRecipient, Boolean& isSenderWhiteListed, String& reasonForZero, Boolean& failedDkim, Boolean& failedSpf)   at RelayServer.DeliveryManager.#IEb(SpoolMessage #Nrb, LocalRecipient #w5i, Boolean& #A5i)   at RelayServer.DeliveryManager.#UBb(SpoolMessage #Nrb, LocalRecipient #w5i)   at RelayServer.MessageQueue.LocalDeliveryQueue.#SBb(SpoolMessage #Nrb)01:24:26 [24511] Removed from LocalDeliveryQueue (0 queued or processing)
 

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Paul Blank Replied
Which version of SM, please?
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echoDreamz Replied
v16 build 6775.
0
Employee Replied
Employee Post
Can you verify whether or not that message, both the .eml and the .hdr files, are in the spool?  That particular exception is being returned indicates it can't find the spool message header.

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