Delivery exceptions
Problem reported by echoDreamz - July 27 at 1:57 AM
Submitted
Email has been stuck in spool for 24 hours now with the exception...
 
[2018.07.27] 01:24:26 [24511] Exception: Object reference not set to an instance of an object.
[2018.07.27]    at RelayServer.SpoolMessage.get_SpamHeaderValue()   at RelayServer.SpamAnalyzer.GetSpamWeight(SpoolMessage spoolMessage, LocalRecipient localRecipient, Boolean& isSenderWhiteListed, String& reasonForZero, Boolean& failedDkim, Boolean& failedSpf)   at RelayServer.DeliveryManager.#IEb(SpoolMessage #Nrb, LocalRecipient #w5i, Boolean& #A5i)   at RelayServer.DeliveryManager.#UBb(SpoolMessage #Nrb, LocalRecipient #w5i)   at RelayServer.MessageQueue.LocalDeliveryQueue.#SBb(SpoolMessage #Nrb)01:24:26 [24511] Removed from LocalDeliveryQueue (0 queued or processing)
 

Christopher

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Paul Blank Replied
Which version of SM, please?
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echoDreamz Replied
v16 build 6775.

Christopher

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Robert Emmett Replied
Employee Post
Can you verify whether or not that message, both the .eml and the .hdr files, are in the spool?  That particular exception is being returned indicates it can't find the spool message header.
Robert Emmett
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com

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