Any comments from Smartermail on this? More granularity for domain admins would really be helpful.

Office 365 offers roles for admins for example "reports reader", "User management administrator", "Password administrator". If we are going to compete with office 365, we need to be able to offer at least similar features.

This idea is legit, but as much as we would like it, SmarterMail cannot compete with O365 or G Suite. Those mail platforms have 100+ developers working on the next generation of email. Plus they are bundled with the hardware/network in the cloud and scaled for cost efficiency by billion-dollar companies.

 

Not to say that the little guy can't slay the dragon, but SM would be better-suited to find a niche (e.g. low-cost mailboxes for service providers, or something like that) and be the leader in that space.