Delay in email delivery caused by GreyListing (how to disable grey listing)

Dears ,

we are on Smartermail 16 , I see that some emails get stucked in the spool for over 2 hours (some times) and I saw some emails has the error :451 GreyListed ,

now I didn't enabled the GreyListing feature but it is active some where , how can I completely disable the GreyListing in SmarterMail 16 ?

Thanks

Employee Replied

7/18/2018 at 3:19 PM

Employee Post

Hi Yad. Go to Settings >> Antispam. In the Options card, you'll see the Greylisting settings, along with the option to turn it off.

Yad Rashid Replied

7/19/2018 at 12:12 AM

Dear Rod Lasky ,
Thanks for your reply , I actually disabled the Enable GreyListing at that section , but still , I see emails stays in the spool for over 2 or 3 hours stating the GrayListing cause !
so , is there any other place to disable grey-listing (from the setting files or registry) ?
Thanks

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