Because again nobody from support seems to have the time to respond I did some testing today;

 

First I checked the calendar XML file in the users's folder in the domain directory and it correctly (as far as I can tell) contains the entries that are not being synchronized).

 

- installed older version (16.3.6705): didn't fix the problem

- installed latest version (16.3.6754): didn't fix the problem

- completely removed all data from DAVdroid and then removed DAVdroid itself from android device. Removed all data from calendar app. Rebooted device. Installed and configured DAVdroid again: didn't fix the problem.

 

Whatever I do; the events are not being synchronized by DAVdroid and hence don't show in my calendar.

 

I also installed and configured DAVdroid on another android device and this has the same problem; it's missing the same events.

 

Can anybody from support please respond and look into this?

Hi Ton,

 

Sorry about the delay in seeing this. I'm not a member of the Support Department, but I did just come across your posts. Please be aware that this forum is intended for user-to-user interaction. While we do have many active employees here in the Community, we, unfortunately, can't get to every thread. For a guaranteed review of a technical issue, we recommend submitting a ticket to the Support Department. 

 

That said, I did have my team review the CalDAV functionality, and it appears to be working as intended. I'd like to get you in touch with Support through an Email or Phone Ticket so they can determine what's preventing the events from syncing. (Please keep in mind that if your issue is found to be caused by a bug in the software, your ticket cost will be refunded back to you.) 

 

I've sent you a quote for purchasing an Email Ticket for a review with the Support Department. Please let me know if you would like assistance submitting this ticket on the Tickets tab of the Portal. 

Hello Ton,

 

As a quick recap for anyone else that may be experiencing this issue: Some appointments were not synced because of a URL decoding issue when comparing calendar UIDs sent from Google. This bug has been resolved and will be included in the 16.x minor update that's scheduled for tomorrow. 

 

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