Apple Mail not displaying some emails
Problem reported by BIS Techies (Rebecca and Family) - June 13 at 3:32 AM
My SmarterMail version is 15.7. Recently, we have users that uses IMAP on Apple Mail reporting that they do not received some e-mails. The actual problem that we narrowed down to is that  Apple Mail is not downloading the emails. On their IOS Mail (iPhone) and Smartermail Webmail, the emails are there.
We have tried recreating the accounts in Apple Mail.
I suspect that is is a bug. Anyone encountered this problem?

Reply to Thread