Upgrade Path from Version 12.4.5364
Question asked by Tim Dimond - 5/23/2018 at 1:59 PM
Hello all,
I’ve been using version 12.4.5364 of SmarterMail for internal use only on a Windows 2013 box for absolutely ages.  I’ve recently migrated to a Server 2016 box and want to upgrade SM to the latest version and use it more ‘in anger’ so to speak.  Can anyone point me in the right direction for information on how to make those many version steps while minising the rise of data loss?
Thanks a lot.

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Tim Dimond Replied
I've found the relevant FAQ now and have downloaded the installer. Has anyone had any issues upgrading from 12.x to 16.x in one go?
Linda Pagillo Replied
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Hi Tim. Going from 12x to 16x should be pretty straight forward. We have done a few 12x to 16x upgrades with no issues. If you were using a version prior to 7.5, the upgrade path would be to first go from 7.5 to 15x then 15x to 16x. The reason for this is because the file structure of SM changed after 7.5. Since you are already on 12x, you should have no problems going to 16x. I hope this helps. Thanks!
Linda Pagillo
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Email: linda.pagillo@mailsbestfriend.com
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